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30 JULY 2010

HOMEPAGE MEMBERS PAGE CONTACT US LOGIN HQN SERVICES These services are available at additional subscription rates - click here for further information.		What's New  26-07-2010  RIEN members - PI data request  Please complete the attached spreadsheet and email it back to Mark.Henderson@wolverhamptonhomes.org.uk with a copy to rien@hqnetwork.co.uk  Download Document  22-07-2010  RIEN best practice groups - round 3  The dates for the third round of RIEN BP groups have just been announced. The topic for the third round will be the impact of the budget on benefits. 7 October - Wolverhampton, Science Centre 12 October - Newcastle, Your Homes Newcastle 13 October - Manchester, Contour Homes 19 October - London, Springboard Housing Association To book a place(s) at any of these dates, please download the attached booking form, fill it in and send it to networks@hqnetwork.co.uk Costs are as follows: When you book 1 place, £80 each, 2 places, £72 each, 3 or more places, £60 each. Please note the times for the events are 11.00am - 2.00pm with lunch on departure. Further information will be provided prior to each event. We look forward to seeing you there  Download Document  21-07-2010  Income management through specialist teams - avoiding the pitfalls    http://www.rien.org.uk/briefings_docs.php  20-07-2010  What inspectors say about diversity    http://www.rien.org.uk/key_docs.php  12-07-2010  Quarter 4 RIEN PI data  Please go to the performance indicator section of the RIEN website to view the latest PI data for RIEN. The commentary from Mark Henderson can be found in the Briefings section  http://www.rien.org.uk/pi.php  02-07-2010  RIEN FTA data  Please go to the FTA Benchmarking section on the RIEN website  http://www.rien.org.uk/fta_benchmarking.php  14-06-2010  Doing the right thing - Housing income management and vulnerable people  Thursday 16 September 2010 Leeds | Tuesday 21 September 2010 London | Wednesday 29 September 2010 Birmingham  Download Document  05-02-2010  RIEN members' survey    http://www.surveymonkey.com/s/7TLSKTD  14-09-2009  More about the new RIEN benchmarking services - Direct Debit take-up    http://www.rien.org.uk/examples.php  Download Document  27-05-2009  RIEN Members - PI data request  Please complete the attached spreadsheet and email it back to Mark.Henderson@wolverhamptonhomes.org.uk with a copy to rien@hqnetwork.co.uk  Download Document  27-05-2009  RIEN Members - FTA data request  Please fill in the data on the second tab of the spreadsheet and email it back to Mark.Henderson@wolverhamptonhomes.org.uk with a copy to rien@hqnetwork.co.uk  Download Document  26-05-2009  Briefing - Tolerated trespass - the end    http://www.rien.org.uk/briefings_docs.php  25-09-2008  RIEN Briefing Paper - Equality and Diversity - Best Practice in Income Management    http://www.rien.org.uk/briefings_docs.php  03-09-2008  Law Commission: Housing – Encouraging responsible letting    http://www.lawcom.gov.uk/docs/lc312.pdf  23-07-2008  Quarter 3 RIEN PI data  Please go to the performance indicator section of the RIEN website to view the latest PI data for RIEN. The commentary from Mark Henderson can be found in the Briefings section  http://www.rien.org.uk/pi.php  28-05-2008  RIEN update - May 2008  Find items on rent income and arrears from various websites here  Download Document		RIEN PEOPLE Dr Anya Ahmed Sue Beasor Joy Campbell Mark Henderson Tony Newman Bob Newton Sue Stavers Claire Turner WHAT'S NEW 26-07-2010 RIEN members - PI data request First quarter - 2010 - 2011 Download Document 22-07-2010 RIEN best practice groups - round 3 New dates announced! Download Document 21-07-2010 Income management through specialist teams - avoiding the pitfalls RIEN briefing by Tim O'Brien URL Link

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