Performance management and benchmarking
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Benchmarking: Current tenant arrears - England HAs
Documents
CTA summary for Q3
25 April 2013
HA Charts - December 2012
25 April 2013
CTA summary for Q2
9 January 2013
HA Charts - Sept 12
9 January 2013
HA Charts CTA June 2012
1 November 2012
Benchmarking Results Current Tenants Arrears Summary June 2012
1 November 2012
HA Charts March 2012
18 July 2012
HA charts - December 2011
3 April 2012
HA charts - September 2011
5 January 2012
HA charts - June 2011
10 October 2011
HA charts - March 2011
15 July 2011
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Benchmarking: Current tenant arrears - England LAs
Documents
LA Charts - December 2012
25 April 2013
LA Charts - Sept 12
9 January 2013
LA Charts CTA June 2012
1 November 2012
Benchmarking Results Current Tenants Arrears Summary June 2012
1 November 2012
LA Charts March 2012
18 July 2012
LA charts - December 2011
3 April 2012
LA charts - September 2011
5 January 2012
LA charts - June 2011
10 October 2011
LA Charts - March 2011
2 August 2011
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Benchmarking: Current tenant arrears - Scotland & Wales
Documents
WA Charts - December 2012
25 April 2013
SA Charts - December 2012
25 April 2013
CTA SA Charts - Sept 12
9 January 2013
WA Charts CTA June 2012
1 November 2012
SA Charts CTA June 2012
1 November 2012
Benchmarking Results Current Tenants Arrears Summary June 2012
1 November 2012
SA Charts March 2012
18 July 2012
WA Charts March 2012
18 July 2012
WA charts - December 2011
3 April 2012
SA charts - December 2011
3 April 2012
WA charts - September 2011
5 January 2012
SA charts - September 2011
5 January 2012
WA charts - June 2011
30 September 2011
SA charts - June 2011
30 September 2011
WA charts - March 2011
15 July 2011
SA charts - March 2011
15 July 2011
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Benchmarking: Direct Debit take-up
Documents
Direct Debit take-up benchmarking Summary - October 2012
15 January 2013
Direct Debit take-up benchmarking analysis - October 2012
15 January 2013
Direct Debit take-up benchmarking results - March 2012
14 June 2012
Direct Debit take-up benchmarking analysis - March 2012
14 June 2012
Direct Debit benchmarking request form - March 2012
1 March 2012
Direct Debit take-up benchmarking results - September 2011
2 December 2011
Direct Debit take-up benchmarking analysis - September 2011
2 December 2011
Direct Debit take-up survey - Summary
2 August 2011
Direct Debit take-up survey - detailed results
2 August 2011
Direct Debit take-up benchmarking results - March 2011
9 June 2011
Direct Debit take-up benchmarking analysis - March 2011
7 June 2011
Direct Debit take-up benchmarking - data request week 52, 2010/11
7 March 2011
Direct Debit take-up benchmarking results - September 2010
16 November 2010
Direct Debit take-up benchmarking analysis - September 2010
16 November 2010
Direct Debit take-up benchmarking - data request week 52
28 September 2010
Direct Debit take-up benchmarking results - updated June 2010
24 June 2010
Direct Debit take-up benchmarking analysis - updated June 2010
24 June 2010
Direct Debit take-up benchmarking - data request week 52
18 March 2010
Direct Debit take-up benchmarking revised report Sept 2009
3 December 2009
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Benchmarking: Former tenant arrears - England HAs
Documents
FTA Central HA Sep 12
1 September 2012
FTA North HA Sep 12
1 September 2012
FTA London HA Sep 12
1 September 2012
FTA South HA Sep 12
1 September 2012
FTA Central HA Charts March 2012
17 July 2012
FTA North HA Charts - March 12
17 July 2012
FTA- London & South HA Charts - March 12
17 July 2012
Central HA charts - September 2011
19 December 2011
London HA charts - September 2011
19 December 2011
North HA charts - September 2011
19 December 2011
South HA charts - September 2011
19 December 2011
South HA charts - March 2011
7 July 2011
North HA charts - March 2011
7 July 2011
Central HA charts - March 2011
7 July 2011
London HA charts - March 2011
7 July 2011
FTA questionnaire - Manchester - Dec 2010
16 December 2010
2010 Central HA - Sept
18 November 2010
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Benchmarking: Former tenant arrears - England LAs
Documents
FTA London LA Sep 12
9 January 2013
FTA District LA Sep 12
9 January 2013
FTA Unitary LA Sep 12
9 January 2013
FTA ALMO Sep 12
9 January 2013
FTA Charts Unit LA -Mar 12
20 July 2012
FTA Charts District LA - March 12
17 July 2012
FTA Charts ALMO - March 12
17 July 2012
Unitary LA charts - September 2011
19 December 2011
District LA charts - September 2011
19 December 2011
ALMO charts - September 2011
19 December 2011
Unitary and Met LA charts - March 2011
7 July 2011
ALMO charts - March 2011
7 July 2011
District LA charts - March 2011
7 July 2011
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Benchmarking: Former tenant arrears - Scotland & Wales
Documents
FTA Scotland & Wales Sep 12
9 January 2013
FTA Charts Scotland & Wales - March 12
17 July 2012
Scotland and Wales charts - September 2011
19 December 2011
Scotland and Wales charts - March 2011
7 July 2011








